MOBILE MATURITY ASSESSMENTS

Solution Overview

Are you fully realizing the possibilities of your enterprise mobility infrastructure? Leverage TRG’s Mobile Maturity Assessments (MMAs) to shift your approach from tactical to strategic, from reactive to transformative.

Our MMAs provide a holistic analysis of your enterprise mobile maturity program and future readiness. Involving key stakeholders across the enterprise, our process delivers clearly documented, actionable recommendations on not just technology pillars, but also the business drivers, opportunities and risks involved.

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FOUR STEP PROCESS

The MMA is composed of four stages:

1. CUSTOMER ENGAGEMENT AND PREPARATION

Identify relevant stakeholders for each focus area
Gather background information
Set a date for the workshop in stage two

2. MMA WORKSHOP

Intensive one-day session, oriented around the 11 focus areas
Held at customer site and flexibly structured to allow the most appropriate stakeholders and decision makers to participate

3. ANALYSIS

Outputs from the workshop are analyzed by experienced enterprise mobility consultants and a comprehensive report is produced
Report outlines the organization’s current status and transformational targets over the following 18-24 months
Report accompanied by an executive summary and highlight poster to assist with communicating these findings to all stakeholders

4. FEEDBACK

Feedback session scheduled to discuss the findings
Together, we develop a strategy and define the next steps to achieve the agreed targets

AREAS COVERED

When it comes to enterprise mobile maturity, the MMA looks beyond just the hardware and IT infrastructure that makes up your organization’s technological capabilities. The process involves a broad range of stakeholders and looks at 10 key business areas:

Mobile Strategy & Governance
Mobile Policy
Mobile Infrastructure
Enterprise File Sharing & Synchronization (EFSS)
Application of Mobility
Security & Compliance
Asset & Cost Management
User & End-Point Segmentation
Mobile Support
Consumerization/BYOD (bring your own device) & COPE (corporate owned, personally enabled) device

THE BENEFITS OF ENTERPRISE MOBILE MATURITY

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01

PRODUCTIVITY

Mobile Mature organizations are 15% more productive than those at the most immature stage

02

BUSINESS SENSE

The most Mobile Mature organizations are delivering 29% more profit than their competitors

03

CUSTOMER ENGAGEMENT

More millennials (52%) say that the technology a brand uses is a more important factor when making a purchase than brand name (48%)

04

REPUTATION

CIOs and IT teams who’ve delivered the most advanced mobility are perceived 14% more favorably than their peers

STAKEHOLDER INVOLVEMENT

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Our MMA process is highly structured and designed to develop a deep understanding of our customer's organization. We engage a broad group of engagement stakeholders from throughout the organization to assist in gathering information during the data discovery and solution design stages.

These include key stakeholders from IT, mobile programing, finance, telecommunications, security and application development. But more importantly, the MMA also extends to HR, finance, legal, line of business process owners and end-user sample groups to ensure the focus is on business outcomes.

The TRG Difference

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BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.

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GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services.

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FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way.

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SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

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CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement.

Ready to experience the TRG difference?

We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.