Technology Lifecycle Management (TLM)

Solution Overview

Move Beyond TEM

In today’s environment of decentralized procurement, line of business applications and IoT initiatives, spend outpaces that of traditional telecom and mobile services - making rational inventorying and allocation of cloud licenses and devices more critical than ever.

TRG Technology Lifecycle Management (TLM) provides a unified platform from which to manage and govern voice and data, mobile, IoT, conferencing and cloud services - from sourcing through payment. Our managed services offload operational tasks, optimize communications lifecycle management processes and accelerate digital transformation - wherever business is conducted across the world. With TLM, it's not uncommon for companies to save 15-30% or more as they gain control and insight over disparate expenses.

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Service Overview

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Built on a subscription-based, cloud-enabled platform, TRG TLM offers a holistic view and full control over your technology assets, cloud licenses and mobile and fixed line spend - across all sites, cost centers and service providers. The platform connects various cloud services across HR, IT, finance and other departments, automating workflows that improve employee experience and drive cost savings.

SPEND MANAGEMENT

Streamline invoice processing and manage usage and disputes to reduce your organization’s technology expenses.

TECHNOLOGY MANAGEMENT

Manage your entire technology lifecycle to discover savings opportunities, reduce waste and inefficiencies, and improve service.

CONTRACT BENCHMARKING & SOURCING

Learn how your usage and spend compares to other companies so you can negotiate competitive rates with vendors.

INVENTORY MANAGEMENT

Keep track of all your assets, no matter where they are, in a central repository that is easy to maintain as your organization changes.

ORDERING & PROVISIONING

Make your ordering process more efficient with seamless integration with vendors, inventory management and invoice processing services.

TEM MIGRATION

Manage the entire transition process with your organization and your old provider to ensure it is as quick and painless as possible

OPTIMIZING BUSINESS OUTCOMES

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Our platform integrates with existing enterprise cloud services to provide business intelligence that enables follow-on operational and digital transformation opportunities.

FEATURES

Unified user platform
Scalable, cloud-based software solution providing an on-demand, holistic picture of the state of your technology program
Improved and automated processes:
- Invoice processing
- Expense allocation
- Contract rate validation
- Late invoice identification
- Abnormality alerts
- Billed inventory reports
Expert deployment and on-demand support
Custom ordering catalogue and quote-to-order capabilities
Active, real-time management of inventory

BENEFITS

Make informed decisions with visibility into the complete picture of your technology spend
Identify opportunities for savings, potential billing issues, and account trend information with automated invoice line item analysis
Proactively capture, dispute, and eliminate erroneous charges
Reduce or eliminate off-contract purchases, enforcing contract compliance
Streamline operations, eliminating redundant tasks
Maximize commitment and service delivery from vendors and service providers

The TRG Difference

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BREADTH

We maintain the most comprehensive suite of services in the industry, offering a one-stop-shop solution agnostic across vendor, lifecycle stage and service. We’ve developed in-house capabilities in many areas that others outsource, including equipment financing, online asset management and a PCI-compliant key injection facility.

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GLOBAL REACH

We own facilities across the United States, Canada and Europe, maintaining the largest footprint in the market and offering one-stop-shop, global services.

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FLEXIBILITY

As a family-owned business, we’re nimble and maintain complete control over our company – the solutions we provide, the flexibility we offer and our reinvestment in the business. We’re relentless in our drive to find innovative, effective ways to enhance customer operations – and challenge conventional thinking along the way.

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SCALE

With more than 5,000 customers and 10M devices under management, we have the systems to scale our solutions and customer support in ways that our competitors cannot. We have a proven track record with customers of all sizes and across all industries.

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CULTURE

We’re a customer-driven organization comprised of dedicated, creative and knowledgeable individuals. We pair an unparalleled knowledge of technologies and best practices with a passion for customer service, innovation and continuous improvement.

Ready to experience the TRG difference?

We'd love to learn more about your objectives and discuss how we can help you accelerate projects, drive application success, improve employee & customer experience and maximize ROI.